How can we help?
Everything you need before and after your Orrvik arrives.
Track Your Order
Check the latest status of a shipped order using your order information.
Shipping
Learn where we ship, how orders are processed and what to expect on delivery day.
Returns
Review return eligibility, timing, packaging requirements, fees and the steps to start a return.
Warranty
See what is covered, what is not and how to submit a warranty claim.
Assembly & Care
Find setup guidance, care instructions and practical information for keeping your chair in good condition.
Contact Us
Need help with an order or your chair? Our support team is here to help.
For faster support
If you are contacting us about an existing order or product issue, please include:
- Your order number
- The email address used at checkout
- A short description of the issue
- Clear photos or a short video when relevant
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